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Mozilla Thunderbird is a secure, private, and full-featured email application used by individuals and businesses. The Thunderbird Address Book holds all your Thunderbird contacts, which you can separate and categorize into separate contact lists. # Fixed in Thunderbird 31.3 2014-90 Apple CoreGraphics framework on OS X 10.10 logging input data to /tmp directory 2014-89 Bad casting from the BasicThebesLayer to BasicContainerLayer 2014-88 Buffer overflow while parsing media content 2014-87 Use-after-free during HTML5 parsing.

POP3 and IMAP are standardized internet protocols used by e-mail clients to download e-mails from an e-mail server. They both do this in a slightly different way, in that neither use the synchronization of contacts and calendars.

30 Homes For Sale in Thunderbird Ranches, Apple Valley, CA. Browse photos, see new properties, get open house info, and research neighborhoods on Trulia. Thunderbird used to be one of the efficient email clients prior to its latest update. That’s the reason why it is losing most of its clients. Let’s discuss the reasons for switching to Mac mail or Apple mail. Reasons for Importing Thunderbird email to Mac Mail. Every Mac OS has Mac Mail or the Apple mail set as a default email client.

What e-mail services use for the synchronization of data can be found in this article Settings of client with calendar and contacts synchronization.

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What's the difference between POP3 and IMAP?

POP3 (Post Office Protocol v.3)

When using POP3, the e-mail client downloads all the e-mails from the server into the local device where the client is installed. Depending on your settings the messages can be deleted from the server immediately, or after 14 days (for example).

The advantage of using this protocol is that you will not need a huge amount of space in your mailbox, as emails are stored in your local device instead of being stored on the email server. This also means that your e-mails are more under your control.

One disadvantage can be limitation- depending on deleting the messages from the server. Users connected from different devices will only see unread messages. Another problem is restoring emails after a backup, as only those messages which were on server at the time of the backup will be restored.

If you want to share the mailbox with more users, or access it from multiple devices, we recommend you use IMAP protocol.

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IMAP (Internet Message Access Protocol)

Here, the E-mail client manages e-mails directly on the server. Users can almost instantly see if e-mails were seen or sent by someone. The e-mail itself stays in mailbox, and if it's deleted you won't see it on any device connected to mailbox.

The big advantage here is with the availability of e-mails, you can access them from everywhere because every e-mail stays on the server.

Although IMAP is useful for connecting the mailbox to a mobile device it doesn't support the synchronization of contacts and calendar. To synchronize all data you need to use our PLUS mailbox, which supports so called 'Exchange' services..

How to add mailbox to MS Outlook 2013

Setting the mailbox in MS Outlook 2013 to manage your e-mails using POP3 or IMAP can be completed by following our simple walk through. All data can be used for our Start mail and Active24 E-mail solutions. The walk through does not include the setting of contacts and calendar synchronization. Contacts and calendar synchronization can be set only for Active24 E-mail and is explained in the 'A24mail synchronization.' walk through.

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  1. To add a new account use Manual settings and go to the POP3 or IMAP.
  2. Fill in your login information, the outgoing and incoming mail server is email.active24.com- for POP3 and IMAP.
  3. In More settingsuse in the Server bookmark for outgoing server the same settings as for incoming.
  4. Our server needs SSL/TLS encryption, so in the Specification bookmark set up encryption. For POP3 fill in 995, for IMAP 993.
  5. Outgoing server (SMPT) use port 587, when using encrypted connection STARTTLS / automatic.

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Detailed walk through:

  1. After launching the program choose the option File(1) on the upper leftand click on option Add account(2).
  2. Choose Manual settings or other server types (3)and after that POP3 or IMAP(4)
  3. Fill out User information (5), choose account type (6)- POP3 or IMAP? The incoming and outgoing server is email.active24.com (7), Login information (8) is used for logging into working mailbox. If you don't know your password you can simply change it using our Walkthrough. Continue by clicking on More settings (9)
    *In case the test e-mail cannot be sent by our outgoing server please contact your internet provider. They can prioritize their own servers for security reasons.
  4. In the middle bookmark Outgoing server (10) check the Outgoing server(SMTP) needs verification (10)option and go to the last bookmark More (11).
  5. According to your account type set up server encryption. IMAP uses port 993 (12) and POP3 port 995 (13), scripting with SSL. Outgoing servers are protected on port 587with the encryption STARTTLS / automatic(14).
  6. Now complete this set up by confirming all the settings. Using the button Next> (15)​​​​​​​, add e-mail account to your e-mail client MS Outlook 2013.

How to add mailbox to Mozilla Thunderbird

Setting the mailbox in Mozilla Thunderbird to manage your e-mails using POP3 or IMAP can be completed by following our simple walk through. All data can be used for our Start mail and Active24 E-mail solutions. The walk through does not contain the settings of contacts and calendar synchronization. Contacts and calendar synchronization can be set only for Active24 E-mail and is explained in the 'A24mail synchronization.' walk through.

  1. To add an already created mailbox use the login information of the mailbox.
  2. The Outgoing and incoming server is email.active24.com - for POP3 and IMAP.
  3. Our servers needs SSL/TLS encryption, so insert the ports and encryption type. For POP3 fill out 995, for IMAP 993.
  4. With outgoing server (SMTP) use port 587, for use of encryption connection STARTTLS / automatic.
  5. The user name is the full e-mail address.

Detailed walk through:

  1. After launching the program choose the Accounts category between the Create new account op: E-mail.
  2. Fill in the login information to your mailbox accountand click on Continue.
  3. Mozilla Thunderbird should automatically find our mail servers. You just have to choose if you want to use POP3 or IMAP. By clicking Done you will add a mailbox to your e-mail client. In case the servers are not recognized automatically, use Manual settings​​​​​​​.
  4. If using manual settings choose the protocol you want to use POP3 or IMAP.
    POP3 needs encryption through port 995 with the SSL/TLS encryption. The name of the server is eemail.active24.com (1).
    IMAP needs encryption through port 993 with encryption - SSL/TLS, server email.active24.com (2).
    Outgoing server* (SMTP) is the same as incoming email.active24.comwith port 587 and encryption STARTTLS/automatic (3).
    User name is the full e-mail address (4).
    *In case the test e-mail cannot be sent by our outgoing server please contact your internet provider. They can prioritize their own servers for security reasons.

Setting the e-mail account in Apple Mac mail client for using your mailbox using POP3 or IMAP can be completed by following our simple walk through. All data can be used for our Start mail and Active24 E-mail solutions. Walk through does not contain settings of contacts and calendar synchronization. Contacts and calendar synchronization can only be set for Active24 E-mail and is explained in the 'A24mail synchronization.' walk through . T

  1. In your Apple device find Add new account. Here choose the last option Add different account.
  2. Fill in your name, the whole e-mail address and its password and then click on Log in.
  3. Login will fail for the first time, then you just have to fill out e-mail servers for incoming and outgoing mail - email.active24.com
  4. Don't forget to choose Type of account - POP3 or IMAP

Detailed walk through:

  1. In your Apple device find Add new account.Here choose the last option Add different account.
  2. Start by adding your mailbox.
  3. Fill your name, the whole e-mail address and its password and then click on Log in.
  4. Login will fail for the first time, you just have to fill out e-mail servers for incoming and outgoing mail - email.active24.com
  5. Don't forget to choose Type of account ​​​​​​​ - POP3 or IMAP

NOTE: Thunderbird 78.3.X doesn’t allow adding self-signed SMTP certificates. This causes an error when sending messages via Bridge. To work around this issue, temporarily set the SSL field to None instead of STARTTLS when setting up your account on Thunderbird.

In this article, we explain how Bridge secures its connection to your local email client and how to troubleshoot the most common errors.

Securing Proton Bridge to Client connection

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Bridge sends your decrypted data to your chosen email client on a restricted communication channel that never leaves your device (via the loopback/localhost interface on 127.0.0.1).

Additionally, Bridge, by default, adds a layer of encryption (STARTTLS or SSL) to prevent unauthorized apps on your device from monitoring the local data that is exchanged. This is done using a self-signed TLS/SSL certificate that Bridge generates when you first set up the app.

How to troubleshoot connection errors between your Client and Bridge

Sometimes the email client will fail to connect properly to Bridge, in which case Bridge will show a warning message similar to “Bridge failed to connect to your email client”.

In this case, we recommend you begin troubleshooting by first trying the following three steps:

  1. Remove any Proton accounts from your email client;
  2. Clear cache inside Bridge
  3. Retry the setup process

1. Removing any Proton accounts from your email client

Outlook on Windows:

  1. Open Outlook.
  2. Open the File menu.
  3. Click on Account Settings, and select Account Settings in the dropdown menu.
  4. In the new window, select your ProtonMail account and click Remove.

Outlook for macOS:

  1. Open Outlook.
  2. Inside the top menu bar, select Tools, and then select Accounts.
  3. In the new window, select your ProtonMail account and click on the “ – ” button in the lower left corner.

Apple Mail

  1. Open Apple Mail.
  2. In the toolbar, select Mail and then click Accounts…
  3. In the new window, select your ProtonMail account and remove it by clicking on the “–” button in the lower left corner.
  1. Then, outside the app, open the Apple menu and click System Preferences.
  2. In the new window, double-click Profiles.
  3. In the new window, select your ProtonMail account and remove it by clicking on the “–” button in the lower left corner.

Thunderbird

  1. Open Thunderbird.
  2. From the menu, select Tools, and then click Account Settings.
  3. In the new window, select your ProtonMail account, click on the Account Actions button and select Remove account.
  1. Make sure the “Remove account information” and “Remove message data” fields are checked. Click Remove.

2. Clear cache inside Bridge

  1. Open Proton Bridge.
  2. Go to Settings.
  3. Select Clear Cache.

This will cause Bridge to restart.

3. Retry the setup process

Follow one of our easy step-by-step guides to successfully complete your setup.

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Still encountering problems setting up your Mail client with Proton Bridge? Contact our support team or check out some of the relevant articles below.

Relevant Articles

Invalid password while setting up Email client
Bridge port already occupied error
Adding multiple accounts to Bridge